Atelier FJ ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit atelierfjantwerp.com, place an order, or contact us.

1. Who We Are

Atelier FJ
Website: https://atelierfjantwerp.com
Email: hello@atelier-fj.be

Company details:

• Company name: Atelier FJ
• VAT number: BE0553791905

2. Personal Information We Collect

When you use our website, we may collect the following information:

• Name
• Billing and shipping address
• Email address
• Phone number
• Payment information (processed securely through our payment providers)
• Order history
• IP address
• Browser and device information
• Information collected through cookies

3. How We Use Your Information

We use your personal information to:

• Process and deliver your orders
• Provide customer support
• Send order confirmations and shipping updates
• Improve our website and shopping experience
• Detect fraud and prevent abuse
• Comply with legal and tax obligations
• Send marketing emails (only if you have given your consent)

4. Payment Information

Payments are securely processed through trusted third-party payment providers. We never store your full payment card details.

5. Sharing Your Information

We only share your personal data when necessary, including with:

• Shopify (our ecommerce platform)
• Payment providers
• Shipping partners (such as bpost)
• IT and website service providers
• Legal authorities where required by law

These partners only process your data where necessary and in accordance with applicable privacy laws.

6. Cookies

Our website uses cookies to:

• Ensure the website functions correctly
• Remember your preferences
• Analyse website traffic
• Improve your shopping experience
• Support marketing and advertising (where consent has been given)

You can manage or disable cookies through your browser settings.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy or to comply with legal obligations.

8. Your Rights

If you are located in the European Economic Area (EEA), you have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your personal data
• Restrict or object to processing
• Request data portability
• Withdraw your consent at any time (where applicable)

To exercise any of these rights, please contact us at:

hello@atelier-fj.be

You also have the right to lodge a complaint with your local data protection authority.

9. Data Security

We take appropriate technical and organisational measures to protect your personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction.

10. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated revision date.

12. Contact

If you have any questions regarding this Privacy Policy or how we process your personal data, please contact us:

Atelier FJ
Email: hello@atelier-fj.be
Website: https://atelierfjantwerp.com